Standard shipping typically takes 5–7 business days within the US. Expedited options are available at checkout. You'll receive a tracking link via email once your order ships.

We accept returns within 30 days of delivery for unused, unopened products in original packaging. To initiate a return, please contact us using the form above with your order number.

Yes! All Viora Naturals products are 100% vegan and cruelty-free. We are ECOCERT certified and never test on animals. Our formulations use natural, sustainably sourced ingredients.

Our products are formulated with gentle, natural ingredients suitable for most skin types including sensitive skin. However, we always recommend reviewing the full ingredient list and doing a patch test before full use. If you have specific allergy concerns, please contact us.

Please check that the code is entered exactly as provided (codes are case-sensitive), that it hasn't expired, and that your cart meets any minimum requirements. If it still doesn't work, contact us with the code and we'll sort it out.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number on the carrier's website to track your package in real time.

Yes, we ship to many countries worldwide. International shipping times vary by destination (typically 10–21 business days). Duties and taxes may apply and are the responsibility of the customer.

While our products use natural ingredients, we always recommend consulting your healthcare provider before using any new skincare or supplement products during pregnancy or while breastfeeding.